Privacy Policy
At Sugar Alchemy, we value your privacy and are committed to keeping your personal information secure. This Privacy Policy outlines how we handle your information when you interact with our website [www.sugaralchemy.in].
1. What Information Do We Collect?
We do not collect or store any personal information unless it is voluntarily provided by you, such as when you make a purchase or sign up for our newsletter. Even then, we only collect information necessary to fulfill your request.
Voluntarily provided information may include:
- Contact Information: Name, email address, shipping and billing addresses (only when you make a purchase).
- Payment Information: For payments, we use secure third-party services like PayPal or Stripe. Sugar Alchemy does not store your payment details.
- Browsing Information: We collect anonymized data, like IP address or browser type, solely for the purpose of improving our website’s functionality.
2. How We Use Your Information
We only use the information you voluntarily provide to:
- Fulfill your orders and process transactions (handled through secure third-party payment processors).
- Send you updates or promotional content if you’ve subscribed to our mailing list.
- Improve our website and user experience through anonymous browsing data.
3. No Data Retention
At Sugar Alchemy, we do not retain your personal information beyond what is necessary to process your purchase or handle any customer service inquiries.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties. The only time we may share your data is with trusted third parties to fulfill services such as:
- Payment Processors (e.g., PayPal, Stripe) to securely handle transactions.
- Shipping Providers to ensure your orders are delivered.
All information shared with these partners is limited to what is necessary to perform the service, and they are bound by confidentiality agreements.
5. Your Rights
You have full control over the information you provide to us. If you wish to:
- Access or update your information.
- Delete any data we may have stored about you.
- Unsubscribe from promotional emails.
Please contact us at [insert email address], and we will promptly process your request.
6. Data Security
We take appropriate security measures to protect your information. However, we do not store any sensitive personal or payment data on our servers. All financial transactions are securely handled by third-party payment processors like PayPal or Stripe.
7. Contact Us
If you have any questions about this Cookie and Privacy Policy, please reach out to us at:
- Email: customercare@sugaralchemy.in
- Phone: +91 98430 46300
- Mailing Address: